How your bike is prepared and packaged:
Here at Southfork we know how exciting it is getting a new bike and we want everything to be perfect when your new bike arrives.
That is why every bike we sell and post out is fully built, checked against a 28 point Pre Delivery Inspection (PDI), tuned and tested by our qualified mechanics before being securely packaged, ready for delivery.
Once your bike has arrived all you have to do is add the pedals (if they are included), attach the handlebars to the stem and tighten the stem bolts, fit the front wheel and finally attach the saddle and seatpost. If the bike comes with a dropper seatpost this will usually be fitted prior to shipping, if there is room in the box the saddle will also be attached.
Where possible we will always use the same cardboard box the bikes arrives to us in, but sometimes these do get damaged in transit. In these cases we will use a suitable substitute box to offer the same protection as the original box did.
Instore Collection:
For bikes that are collected in store, these will also be built up and go through the same rigorous 28 point PDI check as a bike going out for delivery. With the only diffece being that everything will be attached so the bike can be ridden away that day.