Servicing
Book Your Service Now
Here at Southfork we offer a range of service options to suit your needs, whether your short of time, don’t want to get your hands dirty or simply don’t know where to start, why not let our trained mechanics look at your bike for you.
We have two fully equipped workshops managed by our Cytech3 qualified mechanic who is also qualified to a Level 2 DT Swiss Wheel Building standard.
Same day repair
If a bike has been booked in for a service in advance and brought in before 12:00pm we can usually have it serviced and ready to ride away the same day.
Types of bikes:
• Non-electric: We will service any bicycle regardless of age, make, model and where it was bought.
• Electric: For safety reasons we will only service electric bike brands we sell or ones fitted with Bosch, Shimano, Yamaha, Brose Promovec or Bafang motors.
First Check
During the first few weeks of riding parts of a new bike tend to work their way loose and come out of alignment. This can lead to the bike lacking in performing and cause excess wear if not corrected. For this reason we offer a first checkover free of charge on all new bikes sold from Southfork.
This involves re-aligning the brakes and gears and going through all the bolts tensioning them back to the correct torque settings. This service should be carried out between 3-6 weeks of purchasing the bike (depending on use).
Our Services
Stage 1 Service
| £64.99 | Recommended every 3 – 9 months, depending on use. |
|---|
| Part | Description |
|---|
| Frame & Forks | Checked for alignment and wear |
| Wheels | Hubs and rims checked for damage and wear. Bearings checked for free movement and adjusted. Trued at extra cost if necessary. |
| Tyres | Checked for wear and inflated to correct pressure. |
| Headset | Checked for free movement. Adjusted or replaced if necessary* |
| Bottom bracket | Checked for free movement. Adjusted or replaced if necessary* |
| Bolts | Checked and tightened to correct torque setting |
| Chain and Cassette | Checked for wear and re-lubricated. Replaced if necessary* |
| Brakes | Checked for effective operation and adjusted. Pads and/or cables replaced if necessary* |
| Gears | Checked for effective operation and adjusted. Cables replaced if necessary* |
* Stage 1 Service price does not include the cost of parts. This varies depending on the parts required for the service.
Dirty bike surcharge of £15 applied if we need to clean the bike before working on it
Stage 2 Service
| £89.99 | Recommended every 12 – 18 months, depending on use |
|---|
| Part | Description |
|---|
| Stage 1 service | Plus... |
| Bike Wash | Bike washed and re-lubed |
| Frame & Forks | Full strip down, cleaned and checked for alignment and damage. |
| Wheels | Hubs dissassembled, cleaned, inspected & reassembled. |
| Headset | Removed, cleaned, re-greased, refitted and checked for movement. Replacement fitted if necessary* |
| Bottom bracket | Removed, cleaned, re-greased, refitted and checked for movement. Replacement fitted if necessary* |
| Brakes | Hydraulic/cable brakes checked and aligned. Bled if needed* |
| Brake/Gear Cables | Replaced with new* |
| Grips/Tape | Replaced with new* |
* Stage 2 Service price does not include the cost of parts. This varies depending on the parts required for the service.
Premium Service
| £129.99 | Recommended every 12 – 18 months, depending on use |
|---|
| Part | Description |
|---|
| Stage 2 service | Plus... |
| Full bike strip down, clean and reassembly. |
| Replacement parts fitted if required* |
* Premium Service price does not include the cost of parts. This varies depending on the parts required for the service.
Other Servicing Jobs
| Individual Jobs |
|---|
| Part | Price |
|---|
| Puncture (inc new innertube) | £10 + cost of innertube |
| Puncture (hub-gear rear wheel, inc new innertube) | £19.99 + cost of innertube |
| Wheel Truing | £14.99 + cost of replaced spoke(s), if needed. |
| Hub Service (per hub) | Front Hub £15.00 (excludes cost of new bearings) Rear Hub £20.00 (exclcludes cost of new bearings) |
| Wheel build (per wheel) | £64.99 (Does not include cost of parts, spokes, rims, hubs etc.) |
| Disc brake bleed (each) | £20.00 per brake |
| Safety Check | £20.00 |
| Headset Fitting (inc. frame preparation) | £15.00 (time dependant) |
| Bottom Bracket Fitting | £15.00 |
| Fork Servicing (Fox and RockShox) | From £64.99 + parts |
| Rear Shock Servicing (Fox Shocks) | From £64.99 + parts |
| Accessory Fitting |
|---|
| Part | Price (Free fitting if items bought from Southfork) |
|---|
| Suspension Fork | £40.00 |
| Mudguard Sets | £10.00 |
| Computer | £10.00 |
| Lights | £10.00 (individual and set) |
| Rack | £10.00 |
| Saddle/Seatpost | £10.00 |
| Grips/Bar Tape | £5.00/£10.00 |
| Lock | £5.00 |